Remember the old Almond Joy commercial? Sometimes, you feel like a nut? Yesterday was our defining ‘feeling like a nut’ moment.
It is fair to say we have had our furnace operated on multiply times. For the first four to five times, we just called somebody who knew somebody who had a great-uncle by marriage come over to look at it. The key was always having someone on hand to translate, hence the chain of command involved.
About the sixth time, we called a legitimate repair service to come out. Being satisfied that it was a British/Hungarian company, we were golden with the language barrier. They did come out with a ‘furnace expert’ who did not speak English, but the repair service man was here to handle the details. When they left, the furnace was working for a few weeks. Then it died once more.
Finally, relying heavily on a former student to translate, we plunged forward and called the company that manufactures the unit. Our initial quest was to bite the bullet and replaced the entire unit. Once the authorized repairman from Junkers did a complete inspection, he said there was nothing wrong with our unit other than bad repairmen prior who made matters worse. The last one had ruined the mechanism behind what was once the red button meant to light up demonstrating there was a problem, but he also removed most of the parts in the vicinity.
All was warm and cozy last fall and winter, though we were not here most of it, our house sitter was delighted. So tomorrow, we leave for Oslo. Surely, Norwegians are a hardy bunch, but there has been a nip in the air come evening. Yesterday, we called our go to person, Szilvia Zörgő. She was on hand for the last time the Junkers man. They related well, so we asked her to call again.
Junkers sent out a different repairman yesterday. Within 30 seconds he discovered the problem. We did not turn the furnace on. WHAT??? Well, the on-off switch is below the wooden bar for the sliding doors. Who would notice it there, I ask you?
He would not have charged a thing, but we being red-faced, gave him money for parking and a tip. I have now used a Sharpie to mark the furnace so it does not happen again.