I called to activate it as instructed. The credit card phone system robot asked me to enter the 16 digit account number twice before finally saying, “I am sorry. I cannot locate that account. I will transfer you to a representative.” I really wanted the system to activate it so I could move on with other things.
The rep comes on the line and asks me my name and the account number. Now I am getting testy. I had to enter the 16 digit account number twice already, yet this representative is asking yet again for the number.
He too has a difficult time finding my account, which is causing me great distress and I am about to say something uncouth. He preempts me with a question. Are you sure you are calling about a Capitol One account?
Mercifully, this was not a video call. It was not my Capitol One MasterCard I was calling to activate; it was my Diners Club MasterCard. I fessed up to the mistake giving the representative a hearty laugh and a wish for a good evening.
And to think I have been taking vitamin D to help improve my memory, now I need something to improve my awareness. Anyone who calls this a senior moment is going on Santa’s naughty list.